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Technical Support Engineer


DATAKOM is looking for a team member as a TECHNICAL SUPPORT ENGINEER to work in a dynamic work environment for a worldwide technology leader company. Candidate is expected to have the skills, competencies and experience stated below:


* Bachelor’s Degree in Electrical or Electronic Engineering

* Excellent English and Turkish language skills

* Experience on Generators Systems is preferable

* Experience on Energy Measurement and Remote Monitoring Systems is preferable

* Ability to manage multiple tasks at the same time

* Willingness to learn

* Strong in communication and team work

* No military obligation

* Maximum 35 years old

* Non smoker

* Ability to travel in Turkey and abroad

* Resident at Anatolian side of Istanbul


* Helping customers solve technical issues

* Answering questions from customers

* Developing customer-facing documentation

* Communicating customer needs and wishes

* Visiting customers and project field

* Filing reports regarding product problems

* Researching technical issues

* Reviewing product change requests

* Learning about product updates and new technologies

* Participation in providing training to customers as required


Engineering department of Datakom Electronics in Teknopark Istanbul, Pendik